EyeSouth Partners Training Event Registration Form

This virtual training course will take place on ZOOM

Date & Time: Monday, September 8, 2025 6:30 pm- 8:30 pm EASTERN

PLEASE NOTE COURSE TIME ZONE

REGISTRATION DEADLINE: Friday, September 5, 2025

Speaker: Mandy Cansler, COMT, OSC, COE

YOU MUST ATTEND EACH HOUR AND PASS THE QUIZ FOLLOWING THE COURSE TO EARN CE.

Course Title:  Getting the Full Picture – History Taking that Drives Documentation and Diagnosis

Speaker: Mandy Cansler, COMT, COE, LSSGB

Course Duration/CE Credits Two

Target Group Ophthalmic Medical Personnel and Triage Clinicians

Course Level: Beginner to Intermediate

Teaching Method: Lecture, PowerPoint, Videos with Q & A

Course Information:

Description:

This course will enhance ophthalmic technicians’ skills in obtaining and documenting an effective chief complaint and history of present illness (HPI). Participants will learn how to ask targeted, symptom-driven questions that support accurate diagnosis, improve patient care, and ensure compliance with clinical and billing standards.

Learning Objectives:

1.      Identify the key components of a comprehensive chief complaint and history of present illness (HPI).

2.      Demonstrate how to obtain and document a focused history based on the patient's primary ocular symptom(s).

3.      Apply strategies to elicit accurate patient responses that improve diagnostic accuracy and support proper coding.

4.      Recognize common documentation pitfalls and how incomplete histories can impact clinical outcomes and compliance.