Ramp Up New Hires & Improve Productivity

Outcomes Our Clients Experience

Increase Retention

It is proven. The more training staff members receive, the more likely they are to stay.
More Productive Staff

Technicians who more fully understand their role and feel confident in their skills accomplish more.
More Accurate Work-Ups

Training has a direct correlation to accuracy within a technician’s work, especially on work-ups.

Our Approach

At the heart of our training services lies a commitment to blending comprehensive didactic learning with hands-on practical experience, ensuring that technicians not only understand the theoretical underpinnings of their work but can also apply their knowledge effectively in real-world settings.

In-Office Training Services

Technician Skills Assessment

Our consultant assesses and trains your technicians in real-time during patient workups, focusing on techniques, efficiency, and professionalism, without altering the clinic schedule. The practice receives a detailed report on each technician's skills, training provided, and recommendations for future development, including potential leaders and trainers.
5-Day New Technician Bootcamp

Our program trains new clinical staff in essential technician work-up skills over four days, with supervised comprehensive exams on the fifth day, following Best Practices from the AAO and IJCAHPO. We efficiently train groups of 2-6, quickly alleviating staffing shortages and ensuring proper skill development, saving time and money.
"Train The Trainer" Program

This service offers two options: a live, online 1 ½ hour Train the Trainer course focusing on training fundamentals, including teaching complex skills and assessing trainees, or this course plus hands-on participation in our 5 Day New Hire Technician Bootcamp for comprehensive new hire training. Both options are designed to enhance training capabilities and accelerate new hire readiness.
Manual Refracting (Plus or Minus Cyl)

This service enhances technician skills in refracting, an advanced and crucial ability that ensures the provision of quality refractive data to surgeons, saving significant chair time by reducing the need for confirmation. It combines didactic learning with hands-on training, covering instruction techniques, Best Practices for various refractive measures, and comprehensive approaches to patient communication and refraction procedures.
Goldmann Tonometry Training

Technicians receive comprehensive didactic and hands-on training on measuring intraocular pressure (IOP) using the applanation tonometer, starting with basic slit lamp operations, angle assessment, and infection control, progressing to practice on a model eye before measuring each other's IOP. Once they demonstrate accuracy within 2 mm Hg of our consultant or your doctor, they'll proceed to measure patients' IOP, with the service accommodating small groups of up to four or more with an additional skilled technician from your team.
Premium Lens Options Education & Sales Training

Technicians will be trained on refractive errors related to premium IOLs, focusing on consistent messaging, patient education on options without resorting to sales pitches, simple pricing communication, and techniques to improve premium IOL conversion rates. This comprehensive approach aims to enhance patient understanding and satisfaction with their IOL choices.
Retina Technician Training

This service offers both didactic and hands-on training covering essential ophthalmic assessments and examinations, including visual acuity, history taking, visual fields, pupillary assessment, basic slit lamp for ACD, Goldmann or ICare tonometry, and OCT imaging. It's designed to equip technicians with the comprehensive skills needed for effective patient evaluations.
Retinoscopy (Plus Cyl)

Perfect for pediatric technicians and any technician who wants to learn this advanced skill. This service includes didactic and hands-on training in the principles and optics of streak retinoscopy, working distance calculations, how to identify the two principle meridians and to recognize "with" and "against" motion and neutrality, how to confirm neutrality and axis refinement.

Get A Qoute

“The stress of having to hire and train half of our clinic staff was overwhelming. We decided on a 5-day bootcamp to train 3 new hires, none of which had any prior experience. The results were phenomenal!!

I have to admit that in the beginning, both the doctor and I were skeptical that all of this could actually be accomplished in five days, but Sharon and Rebecca proved us wrong.”

— MaryEtta Sodja, Practice Manager, Helena, MT

Features Of Our Technician Training Program

Convenience

Schedule services for one day, several days or more than a week.
Flexibility

Our consultants are available for training on weekends, weekdays and evenings.
Real Time Observations

We observe your practice workflows and logistics, then train your staff in their normal office environment.
World Class

We train according to Best Practices as set forth by the AAO and IJCAHPO. All curriculum is peer reviewed by two MD ophthalmologists.
Proven Effective

Ask us for a list of client references whom you may contact.
Improved Momentum

Regular, ongoing training builds momentum in developing staff proficiency.
Ongoing Evaluation

Having us in on a regular basis allows for our trainers to assess your technician's progress, assist with challenges the staff may have and provide feedback to you about the performance of staff.
Annual Program

Our training can be purchased as a one time service or as part of an annual program.